Dear Patient:
Ongoing changes to employer-sponsored health coverage in the United States has resulted in increased patient/family contributions in the form of higher co-payments and large yearly deductibles. With these changes in mind, HARBOR HEALTH, LLC has implemented policies to insure we can continue to provide quality medical care and counseling services and remain fiscally sound for our families. Please be assured that we make every effort to keep costs low while maintaining a high level of professional care.The following is a reminder of our practice policies regarding payment for services:
Patients/families who must meet yearly deductibles will be required to pay for all charges at the time of service. You will only be requested to pay the anticipated reimbursement of your insurance company. A claim will be generated to your insurance company so that this amount can be credited to your deductible. Should you have extraordinary financial pressures, we will assist you with a payment plan, agreed to in writing with our clinic staff, prior to services being rendered. Here are the terms for payment agreements:
Fees not paid at the time of service will result in additional billing charges added to your account. A fee of 10% will be assessed monthly for balances exceeding 60 days. This fee is waved for patients participating in a payment plan and making their payments on time. Patients who are participating in a payment plan who are more than 15 days late with their monthly payment will be charged a late fee of 10% per month until the agreed upon payments are brought current.
For your convenience, we accept cash, check, and all major credit cards. You may also set up automatic payments from your checking account for your payment plan.
For minors, the custodial parent will be responsible for medical expenses originating from our office. It is the responsibility of the custodial parent to be reimbursed from any additional parties.
We know you have choices when it comes to selecting a provider for you and/or your family, and we sincerely appreciate your decision to allow us to participate in your health care needs. We value you as a patient of our practice and we are dedicated to providing you with exceptional service. If at any time you wish to discuss you or your child’s health or the operations of our practice, please do not hesitate to contact our office at (907) 523-8888.
Sincerely,
Your Team at Harbor Health, LLC